Privacy Policy

At FarmGro Foods, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our 100% pesticide, preservative and chemical-free products, including flour, pulses, cold-pressed oils, bilona ghee, spices, traditional sweeteners  etc.

1. Introduction

This Privacy Policy applies to all visitors to our website and customers who purchase our products, detailing how FarmGro Foods collects, uses, and protects your personal information.
2. Information Collection

We collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details. This information is gathered when you place an order, create an account, subscribe to our newsletter, or contact us through our website.

3. Use of Information

Your information is used to process orders, enhance our services, communicate with you about your orders, and send promotional offers. FarmGro Foods processes your data based on your consent, the necessity to fulfil contracts, and our legitimate business interests.

4. Sharing of Information

To process payments and arrange deliveries, we may share your information with external service providers. This sharing is essential for completing transactions, delivering products, and improving our services.

5. Data Storage and Security

Your information is stored on secure servers located within India. We implement advanced security measures, including encryption and access controls, to protect your data.
6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. User Rights

– Access and Correction: You have the right to access and update your personal information by logging into your account or contacting us directly.

– Deletion and Restriction: You can request the deletion or restriction of your personal data under certain circumstances.

– Data Portability: You may request a copy of your personal data in an organized, widely-used, and machine-readable format.

– Objection and Withdrawal: You have the right to object to the processing of your data and withdraw your consent at any time.

8. Cookies and Tracking Technologies

Cookies enable us to monitor site activity, improve user experience, and customize content. You can control your cookie preferences through your browser settings.

9. Changes to the Privacy Policy

Any changes to this Privacy Policy will be posted on this page and, if significant, we will notify you by email. This policy is effective as of the date indicated at the top of the page.
10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

– Email: customercare.farmgro@gmail.com
– Phone: 7354247434
– Address: FarmGro Foods, Windsor Hill, Sirol Road, Gwalior (M.P.) – 474001
11. International Data Transfers

If you access our services from outside India, your data may be transferred to, stored, and processed in India. We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

12. Dispute Resolution

If you have any concerns or disputes regarding your privacy, please contact us first so we can address your concerns.

13. Legal Disclosures

We may disclose your personal information if required by law or in response to legal requests.

Thank you for choosing FarmGro. We are dedicated to providing you with the highest quality, pesticide-free, preservative-free and chemical-free foods while ensuring your privacy and data security.